Schedule a one-off session in the next 1 – 3 days. If you need help/advice in the next 1- 4 hours (or same day as payment), please consider purchasing a Priority Session instead.
LONG DISTANCE CALLS
Coaching fees cover long distance phone charges landlines and mobile phones for Canada, USA, Europe, Australia and Asia.
Please contact us for your specific country custom package if you are in Latin America, Middle East or Africa.
SETTING UP YOUR CALL
After you complete payment, use our contact form to send me an email including a contact number and best day/time to call you. We will get back to you within 1 – 3 days to set up an appointment. If you do not hear from us within that time, please send us ONE more email just to make sure we didn’t miss the first one. Please be patient, do not send too many emails or call.
Also make sure to check the differences in time zones. I work from 10 a.m – 10 p.m EST weekdays and 2 – 7 p.m EST on weekends.
Please do not send me your story/background information of your relationship. Once I receive your session set-up email, I will send you a brief outline of how to prepare for the session.
This package covers phone time only. It does NOT include reading emails about your situation/background information before the phone session or emails requesting follow-up advice/situation updates after the phone session.
If you’d like to send me correspondences between the two of you or drafts of texts or emails responses that you think need my input and advice, progress updates for feedback on where things are etc., consider signing up for one of the on-going coaching packages.
If you need to cancel a session give me at least 24 hours advance notice to schedule someone else for that slot. If no cancellation is received, I’ll call you at the agreed time and every 5 minutes after that at least 2 more times before charging you for the session. If you cancel the session 24 hours before the appointment, I’ll make a full refund. If you cancel the session 2 hours to the appointment, I’ll make half refund. If you cancel less than 2 hours before the session, there will be no refund because it’s not possible for me to find someone to fill the time slot in less than 2 hours.